Greenhouse

Greenhouse (opens new window) is an applicant tracking system and recruiting software that is designed to help make companies great at hiring and hire for what's next.

Workato's Greenhouse connector enables you to build even more automation around applicant and candidate workflow and connect with other human resource management systems.

Use cases

Connect Greenhouse with your HR and IT systems to automate hiring and onboarding. You can integrate the Greenhouse connector with other apps to sync candidate data, automate onboarding, and improve efficiency across your HR and IT workflows. Explore our use cases to discover how you can use the Greenhouse connector to create powerful multi-app workflows:

• Sync Greenhouse offer letters to Box and create onboarding requests in ServiceNow.
• Sync Greenhouse new hires to SAP SuccessFactors.

API version

The Greenhouse connector uses the Greenhouse Harvest API v1 (opens new window).

How to connect to Greenhouse on Workato

Create a Workato connection to your Greenhouse instance using API token credentials.

API token credentials

Use API token credentials to allow Workato access to your Greenhouse instance.

Authentication using API token credentials

Connection field	Description
Connection name	Provide a unique name that identifies which Greenhouse instance it is connected to.
API key	The API token credential. Learn how to create an API key below.
User email	The user email this API token is generated from.
Environment	Use the drop-down menu to select a default domain (sandbox or production) or to provide a custom domain. If you leave this field blank, it defaults to production.

How to create an API token for Workato

We recommended using an Integration System User (ISU) for integration with Workato. This ensures that permissions are consistent and all operations can be logged on a single account.

1

Navigate to Settings > Dev Center > API Credential Management.

Greenhouse API credentials

2

Select Harvest to create a new API key for Workato.

Create an API credential for Workato

3

Provide the necessary permissions for this API key.

Select API credential permissions

PERMISSIONS

Ensure that you give this API credential the necessary permissions. If permissions are not configure correctly, certain Greenhouse connector actions and triggers may not work as intended even if the connection is successful. Refer to required permissions for more information.

Permissions for Harvest API

The Greenhouse connector requires an API key with access to specific Harvest API objects. These permissions ensure all triggers and actions function correctly. For example, the reject application action requires the Applications permission.

Grant the following permissions when you create the Harvest API key for Workato. These permissions support standard connector operations:

• Applications
• Candidates
• Close Reasons
• Custom Field Options
• Custom Fields
• Departments
• Education
• Job Openings
• Job Posts
• Jobs
• Offers
• Offices
• Rejection Reasons
• Scheduled Interviews
• Scorecards
• Sources
• Tags
• Tracking Links
• Users
  • Get: Retrieve User
  • Get: List Users

You can view and manage the permissions for each API key in the API Credential Management page.

Manage API credential permissions

403 Forbidden errors occur when the API key lacks required permissions. Review the API key's permissions and ensure all listed objects are selected. Refer to the Greenhouse Harvest API documentation (opens new window) for more information.