Jira data source configuration

You must configure Jira to allow Workato GO to search for Jira tickets.

Create an API token in Jira

You must create an API token to allow Workato GO to access your Jira instance.

Complete the following steps to create the API token:

1

Sign in to your Atlassian account.

2

Click the profile icon and select Account settings.

3

Click the Security tab.

4

Click Create and manage API tokens > Create API token.

5

Enter a name for your API token in the Name field.

6

Click the Expires on field and use the calendar modal to select an expiration date for your token. Tokens can't last longer than a year.

7

Click Create.

8

Click the Copy button to copy your API token. This value is required to add Jira as a data source in Workato GO.

Add default access groups

Default access groups define who can view and access Jira resources in Workato GO. You must have admin privileges in Jira to retrieve default access group names.

Complete the following steps to retrieve default access group names:

1

Go to https://admin.atlassian.com/ (opens new window) and sign in as an admin.

2

Click Directory > Groups.

3

Copy the group names you plan to add to the Default Access Groups field in Workato GO.