# Jira - Create user action
The Create user action creates a new user in your Jira instance.
CREATING USERS INCREASES JIRA LICENSES
Creating a new user increases the number of Jira licenses for your organization, which affects Jira subscription fees.
# Input
| Input field | Description |
|---|---|
| Enter an email address for the user. | |
| Password | Optional. Enter a password for the user. |
| Products | Select products to provide the new user access to. Select none to create a user without any product access. Leave the field empty to provide default access. |
# Output
| Output field | Description |
|---|---|
| Self URL | The API URL of the new user. |
| Key | The human-readable Jira identifier for the new user. |
| Name | The login username of the new user. |
| Account ID | The Atlassian account identifier for the new user. |
| Email address | The email address of the new user. |
| Avatar URLs | URLs for the new user's avatar images. |
| Display name | The display name of the new user. |
| Active | Indicates whether the new user's account is active. |
| Time zone | The timezone of the new user. |
| Locale | The language and formatting preferences of the new user. |
| Groups | Contains information about groups the new user is a member of, including Size and Items. |
| Application roles | Contains information about the application roles assigned to the new user, including Size and Items. |
| Expand | Fields expanded in the response, such as groups and application roles the user is a member of. |
| Last login time | The date and time the new user last logged in to Jira. |
# Troubleshooting
Ensure the connected Jira account has sufficient permissions to create users if you encounter difficulties with this action.
Refer to the Jira connector permissions guide or the Jira Permissions helper (opens new window) documentation for more details.
Last updated: 3/19/2026, 7:07:27 PM