# Zoho CRM - New call trigger
The New call trigger checks for new calls in Zoho CRM once every polling interval.
# Input
Input field | Description |
---|---|
Trigger poll interval | Specify how frequently to check for new events. Defaults to 5 minutes if left blank. Minimum value allowed is 5 minutes. |
When first started, this recipe should pick up events from | Specify the date and time from which the recipe picks up trigger events. You can't change this value after running or testing the recipe. |
# Output
Output field | Description |
---|---|
Subject | The subject of the call. |
Call type | The type of call: inbound or outbound . |
Call purpose | The purpose of the call. |
Activity ID | The unique identifier of the call activity. |
SM owner ID | The ID of the user who owns the call. |
Contact ID | The unique identifier of the related contact. |
Contact name | The name of the related contact. |
Related to ID | The unique identifier of the related record. |
SE module | The module of the related record. |
Related to | The record to which the call is related. |
Call details (deprecated) | The deprecated call details field. |
Call start time | The date and time when the call started. |
Call duration | The duration of the call. |
Call status | The status of the call. |
Reminder | The reminder settings for the call. |
Description | Additional details about the call. |
Billable | Indicates if the call is considered for billing. |
Call result | The result of the call. |
SM creator ID | The ID of the user who created the call. |
Created by | The user who created the call record. |
Modified by (ID) | The ID of the user who last modified the call. |
Modified by | The user who last modified the call. |
Currency symbol | The currency symbol for monetary values. |
Process flow | The process flow associated with the call. |
Approved | Indicates if the call has been approved. |
Editable | Indicates if the call record is editable. |
Approval | The approval details for the call. |
Delegate (Approval) | Indicates if approval can be delegated. |
Approve (Approval) | Indicates if the call can be approved. |
Reject (Approval) | Indicates if the call can be rejected. |
Resubmit (Approval) | Indicates if the call can be resubmitted. |
SE module name | The name of the related module. |
Calendar booking call | Indicates if the call was booked through calendar. |
Created time | The timestamp when the call was created. |
Modified time | The timestamp when the call was modified. |
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Last updated: 10/2/2025, 7:51:29 PM