Activity audit log FAQs

Get answers to frequently asked questions (FAQs) about Activity audit logs.

What is the Activity audit log in Workato?

The Activity audit log provides a comprehensive interface for Workato administrators to track changes made by users in their account. This includes user activities such as logins, recipe modifications, and more. It allows administrators to monitor and analyze changes for security and operational insights.

How do I enable the Activity audit log feature?

The Activity audit log is a feature available by default for Embedded partners and their end customers. Direct customers can contact their Workato Customer Success Manager to enable this feature.

How can I customize the audit log messages before streaming them?

You can customize audit log messages in JSON format to include metadata, such as the source application or environment. Use the placeholders log_message and log_message_str to substitute the actual event message.

Will audit log streaming still run if my logs exceed 40 MB?

Yes. However, the system does not send step-specific log lines if the overall file size exceeds 40 MB. Instead, it sends contextual job information, such as user_id, recipe_id, and time_executed.

Why are my audit logs stored in a persistent cache?

Audit logs are stored in a persistent cache to enable Workato to retry sending data that didn't successfully reach the log streaming destination.

Workato removes audit logs from the persistent cache when one of the following occurs:

• The audit log reaches its destination successfully
• The data remains in the persistent cache for more than seven days

Can I hide specific data from the audit log?

Yes. You can enable data masking to prevent Workato from logging or streaming the input or output of any trigger or action. Workato generates a placeholder step when data masking is enabled. Refer to our data masking documentation for more information.

What happens if my IAM role permissions for Amazon S3 are updated?

If you update your IAM role permissions for an Amazon S3 bucket, you must disconnect and re-establish the connection in Workato to ensure continued access for audit log streaming. This security feature helps manage resource access.