Jira triggers

The following Jira triggers can be used to kickstart workflows in your recipes.

To simplify API responses, the Jira REST API uses resource expansion, which means that the API will only return parts of a resource when explicitly requested. Workato automatically fetches and expands all parameters. Learn more about Jira's resource expansion.

How Jira real-time triggers work in Workato

When you use Jira real-time triggers in your recipes, Workato automatically registers a webhook in your Jira instance when the recipe is started. When the recipe is stopped, the webhook is removed.

Jira webhook registration Jira webhooks registered by starting recipes

Registering & removing webhooks requires Jira administrator global permissions - if your Jira connection doesn't have it, use the HTTP webhook trigger instead.

Regardless of the state of the webhook, Workato continues to run a backup poll running every 6 hours, to pick up any events (related to the recipe trigger). Workato automatically removes any duplicates from the full list of events returned by Jira.

New/updated issue (real-time)

This trigger picks up issues as soon as they are created/updated. Only issues for which the linked Jira account has sufficient permissions will be retrieved.

New/updated issue (real time) trigger New/updated issue (real-time) trigger

Requirements

The linked Jira account must have Jira administrators global permissions to use this real-time trigger. Learn more in our Jira real-time triggers documentation.

Input fields

Input field Description
From Records created after this time will be processed by the recipe. If left blank, the default date will be set to one day before the recipe is first started.

Output Fields

Output field Description
ID ID of the new/updated issue.
self self link to access the full representation of the new/updated issue.
Key Key of the new/updated issue.
Fields Expanded fields of the new/updated issue.

New issue

This trigger checks for new issues every 5 minutes. Only issues for which the linked Jira account has sufficient permissions will be retrieved.

New issue New issue trigger

Input fields

Input field Description
From Records created after this time will be processed by the recipe. If left blank, the default date will be set to one day before the recipe is first started.

Output Fields

Output field Description
ID ID of the new issue.
self self link to access the full representation of the new issue.
Key Key of the new issue.
Fields Expanded fields of the new issue.

Updated issue

This trigger checks for updated issues every 5 minutes. Only issues for which the linked Jira account has sufficient permissions will be retrieved.

Updated issue Updated issue trigger

Input fields

Input field Description
From Records created after this time will be processed by the recipe. If left blank, the default date will be set to one day before the recipe is first started.

Output Fields

Output field Description
ID ID of the updated issue.
self self link to access the full representation of the updated issue.
Key Key of the updated issue.
Fields Expanded fields of the updated issue.

New project

This trigger checks for new projects every 5 minutes. Only projects for which the linked Jira account has sufficient permissions will be retrieved.

New project New project trigger

Input fields

No input fields are required.

Output Fields

Output field Description
self self link to access the full representation of the new project.
ID Project ID of the new project.
Key Project key of the new project.
Name Name of the new project.
Avatar URLs 48 x 48 URL of new project's 48 x 48 pixel avatar image.
16 x 16 URL of new project's 16 x 16 pixel avatar image.
Description Description of new project
Lead self self link to access the full representation of the project lead.
Key Key of project lead.
Name Name of project lead.
Display name Display name of project lead.
Project keys List of project keys.
Avatar URLs URLs of project lead's avatar images.

Workato automatically fetches and expands all project parameters. Learn more about Jira's resource expansion.

New/updated comment (real-time)

This trigger picks up comments as soon as they are created/updated. Only comments for which the linked Jira account has sufficient permissions will be retrieved.

New/updated comments (real time) trigger New/updated comment (real-time) trigger

Requirements

The linked Jira account must have Jira administrators global permissions to use this real-time trigger. Learn more in our Jira real-time triggers documentation.

Input fields

No input fields are required.

Output Fields

Output field Description
self self link to access the full representation of the new/updated comment.
ID ID of the new/updated comment.
Author self selflink to access the full representation of the comment author.
Name Name of the comment author.
Display name Display name of the comment author.
Active Boolean.
true if comment author's account is active,
false if comment author's account is inactive.
Body Body of the new/updated comment.
Update author self selflink to access the full representation of the update author.
Name Name of the update author.
Display name Display name of the update author.
Active Boolean.
true if update author's account is active,
false if update author's account is inactive.
Created Date/time when comment was created.
Updated Date/time when comment was updated.
Visibility type Type of visibility granted to view comment, e.g. role.
Value Value of visibility, e.g. administrators.

New/updated worklog (real-time)

This trigger picks up worklogs as soon as they are created/updated. Only worklogs for which the linked Jira account has sufficient permissions will be retrieved.

New/updated worklogs (real-time) trigger New/updated worklog (real-time) trigger

Requirements

The linked Jira account must have Jira administrators global permissions to use this real-time trigger. Learn more in our Jira real-time triggers documentation.

Input fields

No input fields are required.

Output Fields

Output field Description
self self link to access the full representation of the new/updated worklog,
ID ID of the new/updated worklog.
Comment Content of comment added to the worklog.
Author self self link to access the full representation of the worklog author.
Name Name of worklog author.
Display name Display name of worklog author.
Key Key of worklog author.
Time Zone Time zone setting of worklog author.
Avatar URLs URLs of worklog author's avatar images.
Active Boolean.
true if update author's account is active,
false if update author's account is inactive.
Body Body of worklog.
Update author self selflink to access the full representation of the update author.
Name Name of the update author.
Display name Display name of the update author.
Key Key of the update author.
Time zone Time zone setting of update author.
Avatar URLs URLs of update author's avatar images.
Active Boolean.
true if update author's account is active,
false if update author's account is inactive.
Created Date/time when worklog was created.
Updated Date/time when worklog was updated.
Started Date/time when worklog was started.
Time spent Time spent on worklog in week/hour/day format.
Time spent seconds Time spent on worklog in seconds format.
Issue ID Issue ID of issue which worklog is associated with.

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