Designing the Workbot interface

Workbot for Slack supports many of Slack's interactive components, including buttons, menus, and modals. Use them in your Workbot recipes to collect information from users, format Workbot messages, and trigger subsequent recipes. When combined with the appropriate triggers and actions, these components provide you with full control over the design of the Workbot conversational interface.

Which interface feature do I use?

Feature	Description	Use it with
App home	A 1:1 interactive space shared between you and Workbot, containing timely and customized content. For example, a list of time off requests that need your approval.	New event trigger with Publish app home view action
Attachment fields	Creates a two-column layout below the message text that dynamically displays information related to the message. For example, in a message announcing a new Salesforce account, Workbot can include that account's company name, annual revenue, and phone number.	Post message or Post command reply actions
Block kit	Slack's UI framework, with which you can add UI elements such as buttons, images, and menus to Workbot messages.	Post message, Post command reply, Open/update or push, or Publish app home view actions
Buttons	Triggers another command based on the button you click. For example, when a user reports an issue to Workbot, it can prompt them to select a button to specify the type, such as HR or IT.	Post command reply or a Post message action
Dynamic menu	A drop-down menu in a modal or dialog that generates menu options as the user types. This is best-suited when you expect a large number of menu options, such as companies in Salesforce.	New dynamic menu event trigger
Messages	The standard way to communicate with Workbot. Send and receive messages from Workbot via direct message or in a channel to which Workbot has been invited.	Post command trigger with Post message or Post command reply actions
Message menus	Triggers another command based on the item you select. For example, when a user reports an issue to Workbot, it can prompt them to select a menu item to clarify the priority (low, medium, or high).	Post command reply or a Post message action
Modals	Interactive pop-up windows that collect information from users.	Open/update or push action
Slash commands	A phrase that you can enter in the Slack message box to trigger a recipe. For example /createissue.	Enterprise Workbots that contain the Post command trigger