Jira - New/updated comment trigger (real-time)

The New/updated comment (real-time) trigger monitors Jira for new or updated comments in real-time.

COMMENT ACCESS

Workato only triggers jobs from comments that the connected Jira account has access to.

Prerequisites

This trigger requires the administrators global permission in Jira and an authentication type other than OAuth 2.0.

Use the HTTP connector's New event via polling trigger or the Webhooks connector if the connected Jira account doesn't have this permission.

Refer to How Jira real-time triggers work in Workato for more information.

Input

Input field	Description
JQL where clause	Enter a JQL query to filter records by. For example: project = "PRJ" AND status = "Done". This field only supports the following queries: issueKey, project, issuetype, status, assignee, reporter, issue, property, and cf[id]. The ORDER BY clause isn't supported. Refer to the Jira documentation to learn more about JQL (opens new window).

Output

Output field	Description
Self	The API URL of the new or updated comment.
ID	The Jira identifier of the new or updated comment.
Author	Contains information about the user who originally made the comment, including Name and Account ID.
Body	The string content of the comment.
Update author	Contains information about the user who updated the comment, including Name and Account ID.
Created	The date and time when the comment was created.
Updated	The date and time when the comment was updated.
Visibility	Contains information about the comment's visibility settings, including Type and Value.