Jira - New/updated issue trigger (real-time)

The New/updated issue (real-time) trigger monitors Jira for new or updated issues in real-time.

ISSUE ACCESS

Workato only triggers jobs from issues that the connected Jira account has access to.

Prerequisites

This trigger requires the administrators global permission in Jira and an authentication type other than OAuth 2.0.

Use the HTTP connector's New event via polling trigger or the Webhooks connector if the connected Jira account doesn't have this permission.

Refer to How Jira real-time triggers work in Workato for more information.

Input

Input field	Description
When first started, this recipe should pick up events from	Specify the date and time from which the recipe picks up trigger events. Defaults to one hour ago if left blank. You can't change this value after running or testing the recipe. Refer to Triggers to learn more about this input field.
JQL WHERE clause	Filter the records using a JQL query, such as project = "PRJ" AND status = "Done". Only issueKey, project, issuetype, status, assignee, reporter, issue.property, and cf[id] JQL queries are supported. Refer to the Jira documentation to learn more about JQL (opens new window).

Output

Output field	Description
ID	The numeric Jira identifier of the new or updated issue.
Self	The API URL of the new or updated issue.
Key	The human-readable Jira identifier for the issue, for example: SQ-16
Changelog	Contains information about previous changes to the issue, including Histories.
Fields	Contains information about the issue's fields, including its Parent and Last Viewed time.
Webhook data	Contains information about the webhook event, including the Timestamp and Webhook event name.

This output doesn't include all issue-related fields due to Jira API limitations. Use the Get issue action to obtain all issue-related fields.