On-prem group settings

The on-prem group Settings page enables you to configure logging, network access, and alert behavior for your on-prem agents.

The on-prem group Settings page includes the following sections:

• Log management: Control whether on-prem agent (OPA) logs are sent to Workato logging services.
• IP allowlist: Define which IP addresses agents in this group can connect from.
• Email alerts: Configure email notifications for agent disconnections.

Prerequisites

Ensure you meet the following requirements before you begin:

• You have access to Tools > On-prem groups
• You have permission to edit the selected on-prem group

Log management

You can use Log management to control whether the on-prem agent (OPA) sends logs to Workato.

Configure log management

Complete the following steps to configure log management:

1

Go to Tools > On-prem groups and select the on-prem group you plan to configure.

2

Go to Settings > Log management.

Configure log management

3

Enable or disable Send to Workato logs. The on-prem agent sends a copy of its logs to Workato logging services when enabled.

4

Click Save.

Refer to Workato Logging Service to learn more about OPA log storage and filtering.

IP allowlist

The IP allowlist settings enable you to define which IP addresses on-prem agents in this group can connect from.

Configure IP allowlist

Complete the following steps to configure the IP allowlist:

1

Go to Tools > On-prem groups and select the on-prem group you plan to configure.

2

Go to Settings > IP allowlist.

Configure IP allowlist

3

Enter IP addresses in the Allowed IPs field. You can enter multiple IP addresses separated by commas, or define a range using CIDR notation (for example, 106.226.100.3/20).

ON-PREM AGENT CONNECTION RULES

The IP allowlist setting defines which IP addresses on-prem agents can connect from.

It doesn't define which IP addresses or services the agent can connect to. Configure outbound access in your network firewall.

4

Click Save.

Email alerts

Email alerts notify you when an on-prem agent disconnects. You can configure alert behavior, recipients, and disconnection types in the Email alerts page. Refer to the Automatic alerts page for more information.