# On-prem Agent logs

The on-prem agent (OPA) contains code to log various types of events. The log file will contain OPA activity, warnings, and traces. The log file is useful for many scenarios; it is most commonly used for troubleshooting.

# Logging schedule

The OPA logger will create a new log file at the start of each day (according to the on-premise system time). It will also create a new log file once the file size exceeds 20 MB. The multiple log files in a single day will be numbered in sequence to identify them.

Scenario 1 Scenario 2
01-NOV-2019 02-NOV-2019
Total file size: 15 MB Total file size: 25 MB
A log file is created at the start of the day.
A log file is created at the start of the day. The first 20 MB will be stored in this file.

Another log file will be created and contains the remaining 5 MB.

You can access the OPA log files in the agent folder. The OPA will only retain the most recent 60 files, or at most 20 GB of files.

# OPA log properties

OPA logs contain the following properties:

OPA log property Description
Date Each log file is dated to improve locating the right file.
Numbered logs If there are multiple log files in a single day, they will be numbered in sequence.
File size limit The logger enforces a 20 MB size limit to make it easier to query the file content.
Storage limit The folder limit reduces the storage load on the server.

# Logging OPA activity

At the top level of your config.yml file, add the logging definition to record the various level of activity logs.

  logger: logging_level
  workato: debug
  sql: trace

These are the loggers that can be used.

logger Description
workato This will include logs from all parts of the OPA.
sql This will only log database-related parts of the OPA.
custom See Using a custom logger for more info.

These are the supported logging levels.

logging_level Description
trace Information useful for identify steps leading up to an error. Typically used for diagnosis by engineering support.
Example: Starting secure tunnel
debug Information useful for troubleshooting or diagnosis and understandable by users.
Example: Failure due to an unknown exception.
info Information that should be logged under normal conditions.
Example: agent starting/stopping.
warn Information about an occurrence that could be a problem, but does not require immediate user attention.
Example: transient network interruption.
error Information about an error that needs investigation.
Example: Agent failed to start.

# Logging for specific profiles

You can also choose to selectively enable logs for specific profiles. All you need to do is add debug: true definition to the profile.

    adapter: mysql
    database: workato
    username: user
    password: password
    timeout: 30
    debug: true

# Using a custom logger

You can also use a custom logger instead of the native ones. To do so, simply replace the logger name with the class name or package name of your custom logger.

  "com.workato.agent.file": debug