Troubleshoot Agent Studio errors

Use this document to troubleshoot Agent Studio errors you may encounter.

Arithmetic errors

Genies sometimes produce unreliable results when performing mathematical calculations, particularly in the following scenarios:

• Multi-step arithmetic operations
• Calculations involving multiple numbers
• Financial computations requiring precision
• Expense validations and comparisons

For example, your genie evaluates expense compliance and incorrectly flags meal expenses as exceeding a $100 daily limit:

• October 28 = $13.69 total: Incorrectly flagged as exceeding $100 limit
• October 30 = $16.58 total: Incorrectly flagged as exceeding $100 limit
• October 31 = $29.74 total: Incorrectly flagged as exceeding $100 limit

This occurs because LLMs can struggle with precise arithmetic, especially when multiple calculations are required.

Arithmetic error solution

Provide your genie with a Python code execution skill to handle mathematical operations reliably. This solution uses the following workflow:

• Genie identifies when mathematical calculations are needed
• Genie calls the Python execution skill
• Python performs the calculation with precision
• Genie receives and uses the accurate result

Complete the following steps to use a Python code execution skill:

1

Import and enable the prebuilt Python execution skill (opens new window) for your genie.

2

Test the skill to ensure it performs as expected with your workflow.

Python code interpreter

3

Adjust the prompt for your genie and skill as needed.

Alternatively, you can create a new Python execution skill with Python Snippets by Workato and refer to the prebuilt Python execution skill (opens new window) as a template.