# New/updated request trigger

This real-time trigger runs when there is a New/updated request in a Workflow app.

It also runs when the following events occur:

  • When a new task in a Workflow app is created.
  • When a user completes a task or a task expires.
  • When a task is reassigned from one app user to another app user.
  • When a user creates/updates a record manually in a Workflow app's corresponding data table.

# Input

Input field Description
Workflow app Choose a Workflow app to check for new requests.
When first started this recipe should pick up events from Get new requests since a particular date/time. Leave empty to get new requests since one hour ago. Once the recipe has been run or tested, you cannot change this value. Learn more about this input field.

You can also toggle Set trigger condition to only process trigger events matching conditions you specify.

# Output

Output is dynamic and may vary depending on the actions and triggers in your recipe, as well as the columns present in your Workflow app's corresponding data table.

To use this data in downstream steps, map in the relevant datapill from the datatree.

# Request object

Output field Description
Request This object represents a record in a Workflow app. It includes metadata and links to related objects.
Record ID Workato automatically generates a unique ID for each record in a Workflow app's corresponding data table.
Active task (Request) A nested object within the Request object. Empty if there is not an active task associated with the request.
Task ID (Active task) The ID of the task.
Task name (Active task) The name of the task.
Status (Active task) The task's status.
Due date (Active task) The due date of the task.
Task URL (Active task) The URL for the task.
Assigned user (Active task) A nested object within the Active task object containing information about the task assignee. Empty if the task is assigned to a group.
User ID (Assigned user) The ID of the user assigned to the task.
User name (Assigned user) The name of the user assigned to the task.
Email (Assigned user) The email of the user assigned to the task.
Status (Assigned user) The status of the user assigned to the task.
Assigned group (Active task) A nested object within the Active task object containing information about the assigned group. Empty if the task is assigned to an individual user.
User ID (Assigned group) The ID of the user assigned to the task.
User name (Assigned group) The name of the user assigned to the task.
Email (Assigned group) The email of the user assigned to the task.
Status (Assigned group) The status of the user assigned to the task.
Created by (Request) A nested object within the Request object containing information about the user who created the request.
User ID (Created by) The ID of the user who created the request.
User name (Created by) The name of the user who created the request.
Email (Created by) The email of the user who created the request.
Status (Created by) The status of the user.
Groups (Created by) A nested object within the Created by object containing information on group membership.
Group ID (Groups) The ID of the group this task is assigned to.
Group name (Groups) The name of the group this task is assigned to.
List size (Groups) The size of the list.
List index (Groups) The list index.
Stage (Request) A nested object within the Request object containing stage details.
Stage ID (Stage) The ID of the group this task is assigned to.
Group name (Stage) The name of the group this task is assigned to.
Created at The date the record was created.
Updated at The date the record was most recently updated.
Change ID The ID number that corresponds to the Workflow app's corresponding data table.

# Old request object

Output field Description
Record ID Workato automatically generates a unique ID for each record in a Workflow app's data table.
Assigned task (Old request) A nested object within the Old request object. Empty if no active task is associated with the request.
Task ID (Assigned task) Task ID of the assigned task.
Task name (Assigned task) Name of the assigned task.
Status (Assigned task) Status of the assigned task.
Due date (Assigned task) Due date of the assigned task.
Task URL (Assigned task) URL of the assigned task.
Assigned user (Assigned task) A nested object within the Assigned task object. Empty if task is assigned to a group.
User ID (Assigned user) User ID of the assigned user.
User name (Assigned user) Name of the assigned user.
Email (Assigned user) Email of the assigned user.
Status (Assigned user) Status of the assigned user.


Last updated: 8/27/2025, 1:04:58 AM