Gong (opens new window) is a revenue intelligence platform that captures your customer interactions across phone, web conferencing, and email, understands what was said in these interactions, and delivers insights. Use the trigger from the Gong connector to run the recipe each time an event occurs in Gong, and the actions to add calls and media, and search for call data.
# API version
This connector uses the Gong API (opens new window).
# How to connect to Gong on Workato
Workato uses OAuth 2.0 to connect with Gong. To establish a connection, click Connect, provide your Gong login credentials when prompted, and click Allow to provision access to Workato.
You must have the Technical administrator permission in Gong.io (opens new window).
Gong Technical administrator permission
You can select granular scopes for which to grant Workato access from the multiselect list under advanced settings during connection setup. Note that by default, Workato asks for all scopes. Workato always request for the scope
api:users:read. Detailed information regarding which scopes are needed can be found in Gong's API (opens new window) for each specific endpoint.
Gong scopes selection